Phone units themselves can malfunction, a touch too. If lights stop working, no phone calls are coming in, or there is any other sign that the phone unit may not be working, temporarily replace the unit with a known working unit to determine if the phone has gone bad.Encourage regular breaks and lunchtime walks: Don't create an atmosphere where you… Read More


Too many times I see phone systems installed which don't suit the wants of business. If you needed a new delivery truck you wouldn't buy a four-door 4 door. But that's how bad it might because a business gets sold equipment their provider just wants to get rid of.Encourage regular breaks and lunchtime walks: Don't create an atmosphere where your st… Read More


What about backup analog lines? Since you have many inside sales presence, to enable you to receive phones is worrying. What is a good number of lines (percentage of total trunks, it is possible?) that are required and how could they be usually make?A bit high though a bad estimate. Running financials, say $3000 for your main server (assuming you c… Read More


Before starting looking, let's set all the fancy jargon aside. Normally, this is the most intimidating part of getting your computer system. A skilled salesperson might ramble about extensions, hybrids, keys or racks. Or, they may launch into an alphabet soup of VOIP, PBX, KSU, CTI and about every letter combination you can dream together with.Too … Read More